Reference

Terms That Cover How Your Account Works

These terms set out what you agree to when you open and use an account with us. They cover how deposits via DANA, OVO, and GoPay are handled, what we expect from you, and how we keep things fair — availability depends on local…

Account EligibilityDANA, OVO, GoPay DepositsFair Use PolicyWithdrawal ConditionsAccount Security
ink769 Terms That Cover How Your Account Works
HOW WE HANDLE YOUR ACCOUNT

Security, Data and Your Account Rights

Account Security Your account is protected by OTP verification on login and on withdrawal requests. If you notice any unrecognised activity, contact us immediately through live chat so we can lock access while we review.
Data Retention We hold account data for as long as your account remains active and for a period after closure as required under applicable rules. You can request a summary of the data we hold by contacting support.
Cookie Use We use session cookies to keep you logged in and functional cookies to remember your preferred deposit method — whether that is DANA, OVO, or GoPay. No tracking cookies are placed without your acknowledgement.
Requesting Changes If you need to update your registered wallet or personal details, submit a request through account settings or contact support with the relevant proof. Changes to withdrawal wallets go through an additional verification step before they take effect.
REACH OUR TEAM

Contact Us About These Terms

Live Chat Reach our support team directly through the live chat widget in your account dashboard. Available for account, deposit, and terms queries from players in Bekasi and across Indonesia.
Email Support Send a detailed query to our support address found in the account help section. We aim to respond to terms-related questions within one business day of receiving your message.
Help Centre Our help centre covers common account questions including wallet verification steps, withdrawal conditions, and what happens if your DANA or OVO transfer is flagged for review.

Questions About ink769 Terms Answered

Yes. Every deposit and withdrawal processed through DANA, OVO, or GoPay is covered by these terms. Each wallet provider also applies its own transfer conditions, so check those in your wallet app too.

No. Each person may hold one account only. If we identify duplicate accounts, we may close the additional ones and review any related activity before releasing funds to your verified wallet.

If a deposit does not reflect in your account balance within the expected window, contact our support team via live chat and share your wallet transaction reference. We will trace it and update your balance once confirmed.

Send a request through support — live chat or email both work. We will compile the data we hold on your account and share it with you through a secure method, usually within a few business days.

We may update these terms when our products or applicable rules change. We will notify you via your registered account before significant changes take effect. Continuing to use your account after that point means you accept the updated version.

Contact support and explain the situation. We review suspension cases and will communicate our findings to you. If a DANA or OVO deposit triggered the review, sharing the transaction ID usually helps speed up the process.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.