Reference

How ink769 Handles Your Personal Information

When you open an account and link your DANA, OVO, or GoPay wallet, you share information with us — and this page explains exactly what we collect, why we collect it, and how we keep it secure.

Account data protectionWallet privacy — DANA, OVO, GoPayTransparent data useYour right to request changesIndonesia-region policy

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Encrypted Account Storage

All account credentials and linked wallet identifiers — including your DANA, OVO, and GoPay details — are stored using encryption. Access is restricted to authorised internal processes only.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear or block these from your browser settings; your account data remains unaffected.

Retention and Deletion

We keep your data while your account is active and for a post-closure period required by applicable law. Once that window passes, data not subject to legal hold is deleted from our systems.

Requesting Your Records

You have the right to ask what information we hold about you. Contact us via live chat or email, verify your identity with your registered details, and we will respond within the timeframe our policy commits to.

What This Privacy Policy Covers

ink769 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when registering — your name, contact details, and the e-wallet identifiers you use for DANA, OVO, or GoPay deposits. We also gather session data such as device type, browser, and IP address to keep your account secure and to detect

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unusual login activity. Payment references — the transaction IDs your wallet generates when a deposit clears — are stored to reconcile your account balance and handle any dispute you raise with our support team. We do not sell your personal data to third parties. Data shared
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with payment processors is limited to what those processors need to complete your transaction. We retain account records for as long as your account remains active and for a period afterwards as required under applicable law in your jurisdiction. If you close your account, you may
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request deletion of data we are not legally required to keep. Players in Bekasi and across Indonesia can reach our support channel to ask which records we hold. Cookies on the site track session state and preferences; you can adjust cookie settings in your browser at
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any time without losing access to your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Open the chat widget from any page on ink769. Our support team can confirm what data we hold on your account and explain how to request a correction or deletion.

Email Support Send a written data request to our support address. Include your registered account name and the wallet — DANA, OVO, or GoPay — linked to your profile so we can locate your record.

Account Settings Log in, go to Account Settings, and check the Privacy section directly. From there you can update contact details or flag a data concern without needing to contact support first.

Common Questions About Your Privacy at ink769

If something in this policy is unclear, these questions cover the points we hear most often. For anything not listed here, our support team can help directly through live chat or email.

We collect your name, contact details, and the wallet identifiers tied to your DANA, OVO, or GoPay account. Device and session data is also gathered to verify logins and protect your account from unauthorised access.

Wallet identifiers are used solely to process deposits and withdrawals and to reconcile your account balance. We share only the minimum required data with your payment processor to complete each transaction.

We do not sell your data. We share limited information with payment processors — strictly what they need to complete your transaction — and with service providers bound by confidentiality obligations.

We retain your records while your account is active and for a further period after closure as required under applicable law. Data not subject to a legal hold can be deleted on your request once that period ends.

Yes. Contact our support team via live chat or email, confirm your identity with your registered account name and linked wallet, and we will process your request according to our policy timeframe.

Cookies track your session state and lobby preferences. They do not store payment credentials. You can clear or block cookies from your browser settings at any time without losing your saved account information.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How ink769 Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Your Data

Common Questions About Your Privacy at ink769

01 What personal information does ink769 collect when I register?

02 How is my DANA, OVO, or GoPay wallet data used?

03 Does ink769 share my data with third parties?

04 How long does ink769 keep my account information?

05 Can I request a copy or deletion of my personal data?

06 How do cookies affect my privacy on ink769?

Privacy Policy

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